Help Center
This public help center explains where to log in and what each portal is for. It contains no clinical records, no secrets, and no private system data.
Patients use the private My Care portal for appointments, package balance, forms, waivers, uploads, recommendations, and patient-visible documents. Clinical access is private-route only and may require Tailscale or a staff-provided secure link.
Members use the wellness portal for educational content, research, courses, evidence-aware Q&A, profile access, and the $9.99/month membership. This portal does not contain clinical records.
Approved staff use the private clinical dashboard for client search, notes, documents, appointments, packages, recommendations, front desk workflows, and role-gated clinical access.
The owner dashboard contains KPIs, alerts, reports, approvals, Jarvis, system health, and the UTOS Knowledge Center. It is owner-only and private-route only.
Wellness membership is month-to-month. Members can cancel anytime from the member billing portal or by contacting support; access continues through the paid billing period.
No. Public forms and help pages are for general contact and administrative questions only. Do not include diagnosis, treatment details, lab results, document contents, or other clinical details.
The patient portal can display protected clinical information. UTOS keeps that access inside the Local Clinical Vault through private routing, role checks, linked patient records, and audit logs.
No. Patients can view appointments and request support, but staff control scheduling and package/session changes.
For portal login help, membership support, billing questions, or callback requests, contact the office or member support. Do not send clinical details through public contact channels.
